It was very nice of them. As I said it wasn't their fault. If your next order arrives troublefree just stick with the them, and order all your stuffs from liveaquaria. So by the time you placing you 3rd or 4th order, you can be just as stubborn like myself about Petsolutions, and tell everyone that liveaquaria is the best that you ever dealed with...:-)I mean that's how it works. If you like them ( specially after the way they took goo care of you) stick with them. I bet the next one will be better. BTW..You did a very professional job on accimlation.. WELL DONE SNOWBOSS! Don't be sad, next time will all survive and live happy everafter..AMEN:-)

i ordered my magnum filter from petsoulutions,it was missing a few parts but they overnighted them to me. thet sent me more parts then i nedded. so they also have a good customer service....never ordered any thing live though