i wrote this company about a single strip pc light i had for a few years,i told them a few months, anyway they needed a reciept, i sent it, the guy told me he will send a new one out asap,3 days later no light and no response.i called and bitched,they gave me a sob story on how they lost my order and they would overnight it..i got 2 double strip pc fixtures in the mail today..hehe..they must not have looked at the reciept..oh well...and they never sent my packing slip to return the defective light..

HAHA wow. They are fired! They will just write it off. At least you made out! I work at Kohls and we get crazy shit all the time. The other day I had a lady bring back a deep fryer with chicken and oil still in it........Im like mam.......your dinner is still in here.........She said it (quit) on her. haha. w/e we just write it out as damage and capture the dollar. Still......kinda nasty though. At least you made out though!